Refund Policy

At LuxRoses, we strive to ensure the highest quality for our customers. To maintain our standards, our refund policy is strictly limited to the moment of delivery.

Immediate Inspection: Customers must inspect their items immediately upon receipt or while viewing the order for the first time.
On-the-Spot Refunds: Refund requests will only be accepted and processed at that specific moment.
Final Sale: Once the delivery is accepted and the session or interaction is closed, all sales are considered final. We cannot offer refunds, returns, or exchanges after this point.

If you notice any issues with your order, please notify us instantly during the hand-off or viewing process.